COVID-19 INFORMATION FOR OLDER ADULTS
​Web: Older Adults Risks and Vaccine Information | cdc
​
AREA AGENCIES ON AGING

AREA: DuPage, Grundy, Kane, Kankakee, Kendall, Lake,
​McHenry, and Will Counties:
Northeastern Illinois Area Agency on Aging
Lucia West Jones, Executive Director
Main Office (Non-U.S. Post Office deliveries):
Kankakee Community College
River Road, West Campus - Building 5
Kankakee, Illinois 60901
1-800-528-2000 (Calls will be directed to proper source.)
815-939-0727
Fax: 815-939-0022

Field Office:
245 W. Roosevelt Road - Building 6, Suites 41-43
West Chicago, Illinois 60185
630-293-5990
Fax: 630-293-7488
Web: www.ageguide.org

AREA: City of Chicago: 
Senior Services Area Agency on Aging
Chicago Department of Family and Support Services
Joyce Gallagher, Executive Director
1615 W. Chicago Avenue, 3rd Floor
Chicago, Illinois 60622
312-744-4016
312-744-6777 (TTY)
Fax: 312-744-8168
Web: www.cityofchicago.org/aging

AREA: Suburban Cook County: 
AgeOptions, Inc.
Jonathan Lavin, President and CEO
1048 Lake Street, Suite 300
Oak Park, Illinois 60301
1-800-699-9043 (Suburban Cook County area only.)
708-383-0258
708-524-1653 (TTY)
Fax: 708-524-0870
Web: www.ageoptions.org

ADULT PROTECTIVE SERVICES
To report suspected abuse, exploitation or neglect of an older person, all the statewide, 24-hour Adult Protective Services Hotline: 1-866-800-1409, 1-888-206-1327 (TTY).

​AMERICAN DIABETES ASSOCIATION
Web: www.diabetes.org

AMERICAN RED CROSS OF CHICAGO AND NORTHERN ILLINOIS
Web: www.redcross.org/local/illinois/chicago-and-northern-illinois.html

EMERGENCY PREPAREDNESS
Ready.Illinois.Gov 
Web: https://www2.illinois.gov/ready/Pages/default.aspx
​
NATIONAL STROKE ASSOCIATION
Web: www.stroke.org

​QIO BENEFICIARY HELPLINE
If a Medicare beneficiary has a concern or is not satisfied with the quality of care received, call the KEPRO Medicare Beneficiary Helpline: ​855-408-8557, Fax: 844-834-7130

CENTERS FOR INDEPENDENT LIVING 
 
Serving City of Chicago: 
Access Living of Metropolitan Chicago
614 W. Roosevelt Road
Chicago, IL 60607
Phone: (312) 253-7000 Voice
(312) 253-7002 TTY

Serving Suburban Cook: 
Progress Center for Independent Living
7521 Madison Street
Forest Park, IL 60130
Phone: (708) 209-1500 Voice
(708) 209-1827 TTY

Serving DuPage: 
DuPage Center for Independent Living
739 Roosevelt Road, Building 8 Suite 109
Glen Ellyn, IL 60137
Phone: (630) 469-2300 Voice
(630) 469-2300 TTY

Serving Kankakee & Iroquois:  
Options Center for Independent Living
22 Heritage Drive, Suite 107
Bourbonnais, IL 60914
Phone: (815) 936-0100 Voice
(815) 936-0132 TTY

Serving Lake: 
Lake County Center for Independent Living
377 North Seymour Avenue
Mundelein, IL 60060
Phone: (847) 949-4440 Voice
(847) 949-4440 TTY

Serving Will & Grundy: 
Will/Grundy Center for Independent Living
2415 A West Jefferson Street
Joliet, IL 60435
Phone: (815) 729-0162 Voice
(815) 729-2085 TTY
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CENTERS FOR DISEASE CONTROL AND PREVENTION
Web: www.cdc.gov
 ​
​ILLINOIS DEPARTMENT ON AGING
Web: https://www2.illinois.gov/aging/Pages/default.aspx
SENIOR HELPLINE
Monday - Friday, 8:30 a.m. - 5:00 p.m. CST
Toll-free: 1-800-252-8966, 1-888-206-1327 (TTY)
Phone: 217-524-6911
FAX: 217-524-6968
E-mail: [email protected]

MEDICARE
Phone: 1-800-MEDICARE
Web: www.medicare.gov

MEDICAID (ILLINOIS)
Web: My Healthcare (illinois.gov)